Crown Crates are item bundles obtainable from the Crown Store containing four or five collectibles and utility items randomly chosen from a certain pool. Crown Crates are opened from the Crown Crate UI (default key: F3), which summons Pacrooti. Opening a Crate will result in Pacrooti dealing four (or rarely five) cards, which can then be turned over to reveal your rewards. The pool of possible rewards is called a "Season", and these cycle quarterly.
Gems can then be spent in the Crown Store to obtain specific items from the current Season. These are divided into price tiers, as indicated on the individual crate theme pages. Some items cannot be bought with Gems and must be obtained through Crates.
- The Grand and Major XP scrolls could originally only be won in crates; they could not be bought separately from the Gem Store.
- Many of the Crown Crate card backs appear (with a different symbol in the center) in Legends as Card Backs.